Frequently Asked Questions
Q.What items or materials are prohibited and not accepted in our dumpsters?
A.
Used Motor Oil & Filters
Lead-acid Batteries
Rechargeable Batteries (Nickel Cadmium, etc.)
Mercury Devices (Thermostats, Thermometers, And Similar Mercury Containing Products)
Fluorescent Light Bulbs
Hazardous Wastes (Corrosives, Ignitable, Reactive Are EPA Listed Wastes and Bio-Medical Wastes)
Unknown Liquid Waste
Paint/Tires/Appliances/propane tanks
Dirt, Mud, concrete, bricks and rock please call us before placing inside dumpster.
Used Motor Oil & Filters
Lead-acid Batteries
Rechargeable Batteries (Nickel Cadmium, etc.)
Mercury Devices (Thermostats, Thermometers, And Similar Mercury Containing Products)
Fluorescent Light Bulbs
Hazardous Wastes (Corrosives, Ignitable, Reactive Are EPA Listed Wastes and Bio-Medical Wastes)
Unknown Liquid Waste
Paint/Tires/Appliances/propane tanks
Dirt, Mud, concrete, bricks and rock please call us before placing inside dumpster.
Q.What items or materials are generally accepted in our dumpsters
A.
Land Clearing Debris
Construction and Demolition Debris
Glass
Cardboard
Yard Waste
Plastic
Paper
Construction Debris
Non-treated Wood Pallets
Unpainted and Untreated Wood Scraps from Manufacturing
Waste Concrete Board
Air Filters
Automobile Parts (e.g. frames, lenders solvent free windshields, non-electrical components, doors, etc.)
Clothing
Dismantled Industrial Equipment (without hazardous constituents)
Non-hazardous Sand Blasting Grit
Water Filters
Scrap Metal from Manufactured Home
Land Clearing Debris
Construction and Demolition Debris
Glass
Cardboard
Yard Waste
Plastic
Paper
Construction Debris
Non-treated Wood Pallets
Unpainted and Untreated Wood Scraps from Manufacturing
Waste Concrete Board
Air Filters
Automobile Parts (e.g. frames, lenders solvent free windshields, non-electrical components, doors, etc.)
Clothing
Dismantled Industrial Equipment (without hazardous constituents)
Non-hazardous Sand Blasting Grit
Water Filters
Scrap Metal from Manufactured Home
Q.Will I need a permit to use my dumpster?
A.A dumpster permit may be required based on your city and the location of your bin, so if you intend to place it on the street or obstruct the sidewalk, it's advisable to consult city officials for permit details prior to delivery; additionally, for dumpsters situated on private property such as driveways or job sites, permits may be necessary, albeit less frequently.
Q.How much will Dumpster Depot roll-offs hold?
A.
A 10-yard roll-off dumpster accommodates up to ten cubic yards of material, equivalent to filling three pickup truck beds with debris or approximately 50-70 trash bags.
A 15-yard dumpster holds up to fifteen cubic yards, akin to about four-and-a-half pickup truck loads or roughly 80-100 trash bags.
A 20-yard roll-off dumpster, it can contain twenty cubic yards, akin to loading the bed of six pickup trucks with debris or around 110-130 trash bags.
A 30-yard roll-off dumpster can accommodate thirty cubic yards, equivalent to filling the bed of nine pickup trucks with debris or approximately 170-190 trash bags.
A 10-yard roll-off dumpster accommodates up to ten cubic yards of material, equivalent to filling three pickup truck beds with debris or approximately 50-70 trash bags.
A 15-yard dumpster holds up to fifteen cubic yards, akin to about four-and-a-half pickup truck loads or roughly 80-100 trash bags.
A 20-yard roll-off dumpster, it can contain twenty cubic yards, akin to loading the bed of six pickup trucks with debris or around 110-130 trash bags.
A 30-yard roll-off dumpster can accommodate thirty cubic yards, equivalent to filling the bed of nine pickup trucks with debris or approximately 170-190 trash bags.
Q.How can I reduce weight as a result of rain?
A.
It’s always a good idea to cover your dumpster with a tarp if it is going to rain, especially if you are loading it with items that retain water such as carpet, a mattress, or other absorbent items.
It’s always a good idea to cover your dumpster with a tarp if it is going to rain, especially if you are loading it with items that retain water such as carpet, a mattress, or other absorbent items.
Q.What is a "roll-off" dumpster?
A.
A roll-off dumpster is an open-top, rectangular container with no lid, featuring a swinging door and wheels located at one end; upon delivery, a truck utilizes these wheels to roll the dumpster into the designated location, making it a convenient and movable waste disposal solution.
A roll-off dumpster is an open-top, rectangular container with no lid, featuring a swinging door and wheels located at one end; upon delivery, a truck utilizes these wheels to roll the dumpster into the designated location, making it a convenient and movable waste disposal solution.
Q.What time will my dumpster be delivered?
A.
Our deliveries occur from 7 a.m. to 6 p.m., Monday through Saturday, though specific times may vary depending on the current schedule and availability; for further inquiries about your delivery, please reach out to our customer service representative who arranged your order. Additionally, weekend deliveries on Sunday are available for an additional surcharge.
Our deliveries occur from 7 a.m. to 6 p.m., Monday through Saturday, though specific times may vary depending on the current schedule and availability; for further inquiries about your delivery, please reach out to our customer service representative who arranged your order. Additionally, weekend deliveries on Sunday are available for an additional surcharge.
Q.What are the fees and charges related to dumpster rentals?
A.
As a current Industry standard, Additional charges and pricing may differ depending on the location and can include sales tax per state, excess weight, additional days, prohibited materials, overloaded containers, and dumpster damage/cleaning. To prevent incurring additional fees, we advise clear communication on your part regarding factors such as time, material type, quantity, etc.
As a current Industry standard, Additional charges and pricing may differ depending on the location and can include sales tax per state, excess weight, additional days, prohibited materials, overloaded containers, and dumpster damage/cleaning. To prevent incurring additional fees, we advise clear communication on your part regarding factors such as time, material type, quantity, etc.
Q.Responsibility for damage to our dumpsters
A.
Customers are responsible for any damage incurred to rented dumpsters during the rental period. Types of damage may include but are not limited to dents, scratches, structural impairment, and any other harm affecting the functionality or appearance of the dumpster. Please exercise care and diligence to avoid potential damages and report any issues promptly to our customer service team. Additional charges may apply for repairs or replacement due to damages beyond normal wear and tear.
Want to limit your liability, we offer you the option to purchase our Damage Waiver Protection for $12.99 to limit your liability in the event of accidental damage to our dumpsters eliminating the stress and worry of potential additional damage fees being added to your rental.
Customers are responsible for any damage incurred to rented dumpsters during the rental period. Types of damage may include but are not limited to dents, scratches, structural impairment, and any other harm affecting the functionality or appearance of the dumpster. Please exercise care and diligence to avoid potential damages and report any issues promptly to our customer service team. Additional charges may apply for repairs or replacement due to damages beyond normal wear and tear.
Want to limit your liability, we offer you the option to purchase our Damage Waiver Protection for $12.99 to limit your liability in the event of accidental damage to our dumpsters eliminating the stress and worry of potential additional damage fees being added to your rental.
Q.How many times will you dump and return the dumpster for the same price.
A.
Our rental includes ONE trip to the dump. If you need more empty dumpsters, you will be charged additionally the same price as you were for the initial dumpster.
Our rental includes ONE trip to the dump. If you need more empty dumpsters, you will be charged additionally the same price as you were for the initial dumpster.
Q.What if my dumpster is full and I need another Dumpster?
A.
Please call us at 863.330.0133 if you need your dumpster emptied and returned to you. There will be a repeat charge equal to the amount paid for your previous dumpster
Please call us at 863.330.0133 if you need your dumpster emptied and returned to you. There will be a repeat charge equal to the amount paid for your previous dumpster
Q.What is the weight of an empty dumpster?
A.
An empty dumpster weighs between 3500 lbs. (10-yard dumpster) and 6500 lbs. (40-yard dumpster). The weight of the dumpster itself does not affect pricing. Only the weight of the materials placed in the dumpster affects pricing.
An empty dumpster weighs between 3500 lbs. (10-yard dumpster) and 6500 lbs. (40-yard dumpster). The weight of the dumpster itself does not affect pricing. Only the weight of the materials placed in the dumpster affects pricing.
Q.Will I be billed for extra weight?
A.
Yes, if the weight of the materials in your dumpster exceeds the included weight quoted in your rental agreement, you will be charged for the additional weight at the specified tonnage rate. We are charged by weight at the disposal facility, and we pass along this charge accordingly.
Yes, if the weight of the materials in your dumpster exceeds the included weight quoted in your rental agreement, you will be charged for the additional weight at the specified tonnage rate. We are charged by weight at the disposal facility, and we pass along this charge accordingly.
Q.How is the weight of my debris determined?
A.
The truck drives onto a scale at the disposal facility where an initial weight is recorded (gross weight). The truck then empties the contents of the dumpster, once emptied the truck drives onto a second scale that records the weight of the truck and the empty dumpster (tare weight). The difference between the first and second weights (gross - tare) is the weight of the debris in the dumpster. The scales are regulated by state bureaus of weights and measures
The truck drives onto a scale at the disposal facility where an initial weight is recorded (gross weight). The truck then empties the contents of the dumpster, once emptied the truck drives onto a second scale that records the weight of the truck and the empty dumpster (tare weight). The difference between the first and second weights (gross - tare) is the weight of the debris in the dumpster. The scales are regulated by state bureaus of weights and measures
Q.Will my dumpster have a door that opens?
A.
Yes, your dumpster will have a hinged door that will swing open. The door of the dumpster sits at the back end of the dumpster.
Yes, your dumpster will have a hinged door that will swing open. The door of the dumpster sits at the back end of the dumpster.
Q.How many tons can I put in the roll off dumpster?
A.
The Department of Transportation Regulations limit the weight of any roll-off dumpster. Certain materials such as concrete, dirt, brick, drywall, roofing shingles, tree trunks, etc. can be very heavy. Before placing any heavy materials in your roll off dumpster, please review the applicable additional weight charges per the terms and conditions of your rental agreement and contact us at 863-330-0133 for any additional guidance you may need. Under no conditions shall a roll off dumpster be loaded above the fill line, even with light material.
The Department of Transportation Regulations limit the weight of any roll-off dumpster. Certain materials such as concrete, dirt, brick, drywall, roofing shingles, tree trunks, etc. can be very heavy. Before placing any heavy materials in your roll off dumpster, please review the applicable additional weight charges per the terms and conditions of your rental agreement and contact us at 863-330-0133 for any additional guidance you may need. Under no conditions shall a roll off dumpster be loaded above the fill line, even with light material.
Q.How far in advance do I need to order a dumpster rental?
A.
We recommend ordering at least 24 hours in advance to ensure we have a dumpster available. Please note there is no guaranteed delivery time for a regularly scheduled dumpster. If you need a guaranteed delivery time such as first thing in the morning or for the dumpster to arrive before the time that your work crew may arrive, please schedule a time-sensitive delivery with your account manager. A time sensitive delivery will guarantee your delivery within the block of time that you have chosen for an additional $50.
We recommend ordering at least 24 hours in advance to ensure we have a dumpster available. Please note there is no guaranteed delivery time for a regularly scheduled dumpster. If you need a guaranteed delivery time such as first thing in the morning or for the dumpster to arrive before the time that your work crew may arrive, please schedule a time-sensitive delivery with your account manager. A time sensitive delivery will guarantee your delivery within the block of time that you have chosen for an additional $50.
Q.How do I open my dumpster's door?
A.
On a Handle style door lock, at the rear of the door:
*Unhook any safety chains from the dumpster
*Remove any safety latches, hooks, or pins from their holders
*Pull up on the door handle/lever to release the door
On a Handle style door lock, at the rear of the door:
*Unhook any safety chains from the dumpster
*Remove any safety latches, hooks, or pins from their holders
*Pull up on the door handle/lever to release the door
Q.How large of a space do I need for delivery of the roll-off dumpster?
A.
It is recommended to allow 4' of clearance on each side of the dumpster, 8' on the backend of the dumpster to be able to open the door if necessary and 35' at the front of the dumpster so our truck has room to unload the dumpster.
It is recommended to allow 4' of clearance on each side of the dumpster, 8' on the backend of the dumpster to be able to open the door if necessary and 35' at the front of the dumpster so our truck has room to unload the dumpster.
Q.Can I move the dumpster myself to a different location on my property or driveway?
A.
No. Once placed, dumpsters cannot be moved. Relocating them can damage your property, our equipment, and create safety hazards. Moving the dumpster will incur an additional charge to your rental. If you need the dumpster moved, let us know and we will move it for you. There is a $150 relocation fee for this service.
No. Once placed, dumpsters cannot be moved. Relocating them can damage your property, our equipment, and create safety hazards. Moving the dumpster will incur an additional charge to your rental. If you need the dumpster moved, let us know and we will move it for you. There is a $150 relocation fee for this service.
Q.Can I use trash smashing services like Smash My Trash to make more room in the dumpster?.
A.
No. We do not allow third-party trash smashing services. These services can damage the dumpster, create safety risks, and violate the terms of your rental agreement. If you need more space, contact us to discuss pickup or swap-out options.
No. We do not allow third-party trash smashing services. These services can damage the dumpster, create safety risks, and violate the terms of your rental agreement. If you need more space, contact us to discuss pickup or swap-out options.